Need help with my wording

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Mike S. - 21 Jan 2009 09:08 GMT

Well, I'm feeling a bit stupid today. I need help with the wording of
a review I need to give for something I bought.

The seller shipped the item with incorrect postage and I had to pay
$1.50 to the Post Office. The seller ended up refunding me $2.00. In
my review, I'm limited to how many characters/letters I use so I need
to make it short and to the point. I'm going to say that the seller
"shipped w/insufficient postage", but I need to also explain that he
paid me back for his mistake. The problem I'm having is: did the
seller refund the amount or did he refund the difference? Or is there
a better way to say it? I'm not even sure if refund is the correct
word to use here.

I just want to make sure I say it correctly so that other buyers are
aware, in case he tries it again since I'm not so sure the whole thing
was a mistake.

Sometimes I think I get too hung up on the wording when I really need
to be focusing on punctuation instead. I stink at punctuation.

- Mike S.

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Andrew Heenan - 21 Jan 2009 09:37 GMT

"Mike S." <littleboyblu87@yahoo.com> wrote ..

> The seller shipped the item with incorrect postage and I had to pay
> $1.50 to the Post Office. The seller ended up refunding me $2.00. In
[quoted text clipped - 5 lines]
> a better way to say it? I'm not even sure if refund is the correct
> word to use here.

"Seller miscalculated postage , error quickly corrected"
"Seller underpaid postage but eventually compensated me"

The reader doesn't need (or want) the details. They want to know that if
there's a problem, it will get sorted ... or not. They want to know about
the seller's attitude, not the details of his behaviour.

Was it an honest mistake?
Didi he sort it quickly?
Did he apologise?
Did you need to make a fuss?

Signature

Andrew
http://www.wordskit.com/
http://www.flayme.com/

"If A is success in life, then A = x + y + z.
Work is x; y is play; and z is keeping your mouth shut." ~ Albert Einstein

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tony cooper - 21 Jan 2009 13:41 GMT

>Well, I'm feeling a bit stupid today. I need help with the wording of
>a review I need to give for something I bought.
[quoted text clipped - 15 lines]
>Sometimes I think I get too hung up on the wording when I really need
>to be focusing on punctuation instead. I stink at punctuation.

Seller erred, but made good, on postage amount.

Signature

Tony Cooper - Orlando, Florida

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Discussion Groups / English Usage / January 2009

Need help with my wording